Deskpro 2.4

This mobile companion app is designed for Deskpro, a leading helpdesk software tailored for modern organizations. The app allows Deskpro agents to efficiently manage tickets using their iPhone or iPad with the same effectiveness as the desktop version. To utilize this app, an existing Deskpro helpdesk system with the latest Deskpro version is required.

• Create new tickets, users, and organizations.
• Effortlessly filter, sort, assign, and update tickets.
• Access quick ticket actions by swiping left in the ticket list.
• Customize the ticket view to display custom fields or labels based on preference.
• Utilize mass actions for increased productivity.
• Respond promptly using predefined responses and shortcuts.
• Attach files from local storage, iCloud Drive, or Dropbox directly to tickets.
• Receive iOS notifications to stay informed about ticket updates.
• Explore advanced features like managing problems and incidents within the app.